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Notes @ the Lab

Read our latest insights on the Vietnam consumer landscape

Samsung ranked ‘Best Brand’ in Vietnam for the second year running

Samsung has once again been named ‘Best Brand’ in Vietnam. For the second year in a row, ...
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EUROPEAN BUSINESS CONFIDENCE IN VIETNAM'S BUSINESS CLIMATE SLIPS FURTHER BUT REMAINS STRONG IN Q3 2022

During the third quarter of 2022, European business stakeholders' perception of Vietnam's ...
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COVID-19 cited as young Vietnamese' top motivation for healthy eating

46% of Vietnamese Gen Y & Gen Z consumers cited COVID-19 as the main motivator for ...
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Homegrown Coc Coc fast-rising among international web browsers

In the first quarter of 2022, Coc Coc is rising fast in terms of usage and user ...
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Vietnamese return to old Internet habits after pandemic

Vietnamese consumers are going back to pre-pandemic levels of usage and preference for ...
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Are Vietnamese tweeting more? A review of social media use in Q1 2022

Social media platforms are more popular than ever in Vietnam, after a period of ...
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Are brands in Vietnam doing enough to save the environment?

According to a recent Decision Lab survey, Vietnamese believe that corporations can do ...
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Embracing social commerce: A consumer journey perspective

Learn how social commerce shoppers circumvent risks of online commerce frauds using ...
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The state of social commerce in Vietnam

MMA Vietnam and Decision Lab recently launched a report which sheds light on the state of ...
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Facebook, an influential presence in the Vietnamese omnichannel consumer journey

Facebook's influence on commerce in Vietnam extends beyond the online world: Facebook ...
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Facebook gained new E-Commerce grounds

Facebook, the top social media platform in Vietnam, might have found another way to ...
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TikTok is now the biggest short-video platform in Vietnam

TikTok has officially been Vietnamese’s favorite short video platform in Q4 2021, despite ...
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This Valentine's day, Vietnamese are swiping right for love

How do the digitally connected Vietnamese find romance in 2022?
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Move over—here comes Zalo!

In Q4 2021, the Vietnamese unicorn VNG’s Zalo beat the likes of Facebook & YouTube to ...
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3 quick facts about E-wallets this Tet

3 quick facts about how E-wallet user behavior will shift during the upcoming Tet holiday ...
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Meet the newest members of Decision Lab!

Market research company Decision Lab expands its presence in Southeast Asia with six new ...
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How E-commerce brands fared during the fourth wave

During lockdown, E-commerce platforms became more important as consumer staples became ...
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Fifteen percent of Vietnamese consumers can now no longer live without TikTok

The success of Vietnamese TikTok creators in keeping consumers watching beyond the end of ...
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End of lockdown sees social media use dip in Vietnam

The end of lockdowns in the third quarter of 2021 in Vietnam has resulted in a reduction ...
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Decision Lab served as Knowledge Partner at APAC and Vietnam MMA Smarties Awards 2021

Decision Lab served as the Knowledge Partner to the 2021 MMA Smarties Awards in APAC and ...
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E-wallet in Vietnam: Solving the user (dis)loyalty puzzle

Ewallet providers may boost customer loyalty and incentivize more spending if they ...
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Promotion, Security, Availability still biggest drawcards in Vietnam’s crowded E-wallet market

Our fresh insights indicate that e-wallets users from different age groups and locations ...
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Demystifying the rise of E-wallets in Vietnam

The rising popularity of E-wallets in Vietnam suffers from a lack of careful examination. ...
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TikTok continues to rise, Zalo claims top position in quarter 2/2021

The digital landscape in Vietnam continued to change in quarter 2/2021, as incumbents ...
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Vietnam driven to social media distraction during 2nd quarter lockdown

An extended period of physical lockdown during the second quarter of 2021 has seen ...
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Shopee cements dominant position in Vietnam’s still booming e-Commerce industry

Strict lockdowns and work from home orders during the second quarter of 2021 have forced ...
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Netflix can't chill: Streaming giant struggles to capture Vietnamese connected consumers' attention

Despite being a domineering streaming platform worldwide, Netflix struggles to capture ...
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Gen Z’s social distraction gives new platforms hope in Vietnam

Gen Z consumers' increasing distraction across media devices and channels opens up ...
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Shopee still dominates Vietnam’s urban e-commerce landscape, social start-ups see opportunity elsewhere

Decision Lab's Connected Consumer quarterly study continues to explore trends and changes ...
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Fifty-five percent of Gen Z now using TikTok in Vietnam: Facebook, YouTube launch 'Reels' and 'Shorts'

Decision Lab's Connected Consumer quarterly study continues to explore trends and changes ...
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Google partners up with Decision Lab to uncover the latest insights for Summer 2021

Decision Lab to provide Google with exclusive and highly customized data for a successful ...
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Decision Lab to welcome the next generation of agile consultants

Market research company Decision Lab expands its presence in Southeast Asia with six new ...
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Shopee holds off Lazada, others to maintain favoritism in Vietnam’s booming digital economy

Decision Lab's Connected Consumer quarterly study continues to explore trends and changes ...
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TikTok grows beyond Gen Z, while old habits persist despite ‘divided’ attention

Decision Lab's Connected Consumer quarterly study continues to explore trends and changes ...
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Facebook less newsworthy in 2020, but still Vietnam’s most popular platform overall

Per Decision Lab's latest Connected Consumer study, Facebook loses spot as Vietnam’s ...
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Despite rapid digitalization, connecting and gathering remain the core of Tet

Amidst the digital transformation in Vietnam, Tet is still the time for reunions, be it ...
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YouGov and Decision Lab join forces to bring state-of-the-art data solutions to brands in Vietnam

YouGov, the international research and data analytics group headquartered in London, ...
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Gen X driving Grab towards Vietnam’s $4 billion ride-hailing future

Grab continues to dominate the future $4B ride-hailing market in Vietnam, and the force ...
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Shopee still Vietnam’s favorite place to buy online; COVID accelerates digital transformation

Vietnamese retailers adapt to life with COVID-19 as shoppers make more purchases online. ...
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Will Instagram Reels slow TikTok’s growth in Vietnam?

Driven by the country’s massive population of 15-23 year-old ‘Generation Z’, TikTok has ...
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3 Ways To Respond To A New Normal During COVID-19

By pivoting towards kindness, acting with agility and safeguarding the ability to thrive ...
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Decision Lab to partner with Statista, world-leading statistics portal

Decision Lab recently announced its data partnership with Statista, world-leading ...
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Decision Lab to onboard top-notch graduates as new consultants

Market research company Decision Lab expands its presence in Southeast Asia with four new ...
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Vietnam’s Gen Z more likely to dump apps, Facebook still number one source of mobile news

Decision Lab’s Connected Consumer Report for Q1 2020 has confirmed Vietnam’s huge ...
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Vietnam not immune to TikTok’s global charm, local Facebook-alternatives make gains in Q1 2020

A nationwide study by Decision Lab has confirmed the rise in popularity of the ...
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Decoding the habits of the connected Vietnamese consumer this Tết

Exponential increases in smartphone usage and Internet connectivity has led to incredible ...
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Mobile Gaming Revenue tops $1billion in Southeast Asia

The addictive nature of playing games on mobile phones has seen advertising revenues in ...
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Are you measuring up when it comes to measuring your marketing effort?

Marketers who put measurement at the center of their growth strategy are four times more ...
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At a glance: The everything you need-to-know of mobile gaming in Vietnam

With revenues from mobile games in Vietnam already at $136 million* at the beginning of ...
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Adtima locks in Decision Lab to measure campaign effectiveness

Via the partnership, Adtima will provide its clients with more than just performance and ...
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Vietnamese diners put down the burgers and pizza in favour of Japanese, BBQ and Hotpot

There’s been a shift in the way Vietnamese spend their money when it comes to eating out. ...
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The Price of Victory: Analysing the value of an ad during the recent AFF Cup Final.

According to Brands Vietnam, a 30s spot during the 2nd leg of the 2018 AFF Cup Final ...
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Is your Tet TVC doing enough?

If you are going to invest in making a commercial or online video that leverages the most ...
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Vietnam Foodservice Seminar 2018 makes headlines

Decision Lab and Eurocham welcomed over 150 of Vietnam’s top F&B executives and ...
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Packaging perfection at Tet. What did and didn’t work in 2018...

With the busiest retail period of the year fast approaching, we decided to test three ...
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Yes, the Internet is redefining Gen Z’s TV habits

Research by Decision Lab has revealed that although tech-savvy GenZers have ...
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Study dispels myths about online shopping behavior in Vietnam

Research conducted by Decision Lab has revealed that Vietnamese men are more likely to ...
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Brands, get ready for Tet shopping

A survey by Decision Lab has asked Vietnamese shoppers in Ho Chi Minh City and Hanoi to ...
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Packaging the perfect Tet

As brands begin to plan for Vietnam’s busiest retail period of the year, we wanted to ...
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Decision Lab is shortlisted for the MMA Smarties Awards

MMA announced that Decision Lab, FrieslandCampina & Pervorm has been shortlisted for ...
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Decision Lab continues to expand with five new high calibre consultants

Market research company Decision Lab, continues to extend its presence in South East Asia ...
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