The race for new customers is over. The race for deeper ones has begun.

“BrandIndex is really a useful tool as part of the overall research picture. Not only are we able to compare our performance against our competitors but we can look back many years.”

“Ranking first in the Decision Lab Bank Satisfaction Rankings 2026 recognises Vietcombank's continued efforts to improve the customer experience and raise the quality of our products and services under a customer-centred philosophy.”

“Customers are at the heart of everything we do at HSBC. Being recognised in the Top 5 for customer satisfaction reflects the trust our customers place in us.”

“This achievement is a testament to MB's 31-year journey of continuous effort to enhance service quality and strengthen our position in the market.”

“In a fast-changing financial landscape, a brand truly stands out only when it understands its customers deeply enough to serve them better.”

“We are delighted that MoMo is the brand most Vietnamese consumers would turn to when looking for new financial products. It shows the speed at which customers have embraced the ease and convenience of our platform.”