
Recovery Is Uneven – SEA drew just under 119m foreign visitors in 2025.
Arrivals across Southeast Asia are back near pre-pandemic levels — but arrivals alone no longer explain performance. The differentiator now is the ability to convert demand into spend, loyalty and premium experience. We help destinations and travel brands compete on value, not volume.
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Recovery Is Uneven – SEA drew just under 119m foreign visitors in 2025.

Vietnam Leads, Thailand Slips – Vietnam grew 20.4% while Thailand fell ~7%.

Brand Strength Explains Performance – Singapore and Thailand lead on brand strength — but convert it differently.

Online Travel Hits US$51bn – Online travel GMV is projected at US$51bn in 2025.
The regional pecking order is being reset, brand strength increasingly explains performance, and higher price points make experience quality and conversion the margin lever. Volume-dependent players stay fragile; those that build measurable brand equity and fix the traveller journey capture premium demand.
Identify source markets and segments with the strongest combination of propensity, spend and strategic fit.
Measure awareness, consideration, associations, barriers and competitive positioning.
Diagnose friction and memorable moments across discovery, booking, arrival, experience and departure.
Identify the experience drivers that actually influence commercial outcomes.
Spend and yield drivers, repeat behaviour and advocacy.
Search-to-trip friction diagnosis, conversion analysis, experience drivers, satisfaction and advocacy.
Brand strength measurement and premium-conversion diagnostics.
Evaluate campaigns, propositions and new routes for destinations and travel brands.
Custom surveys · qualitative exploration · journey mapping · YouGov Profiles+ · DestinationIndex · concept testing
Curious to see how we drive success in the travel and tourism market? Contact our experts to learn more about the solutions that fit your goals.
Get started todayOur Vietnam and SEA travel and experience intelligence — traveller segments, destination brand strength and journey friction — gives operators and boards an independent read on where value, not just volume, is moving.
Nguyen Thi Uyen Chi
Director, Head of Experience Economy Practice
Nguyen Le Phuong Tram
Senior Consultant
Dao Trang Uyen
Consultant
Ho Ngoc Quy Han
Associate
foreign visitors to Southeast Asia in 2025, back near 2018 levels
growth in Vietnam arrivals — the region's fastest
The Diplomat (2026)
We work with destinations, airlines and travel brands across Southeast Asia — bringing the traveller evidence that turns recovered volume into captured value.
Ranking source markets on propensity, spend and yield rather than arrival volume.

Why two destinations with similar brand scores convert demand at very different price points.

Friction and memorable-moment mapping from search and booking through arrival and departure.

Research, rankings and commentary on Southeast Asia’s travel and tourism sector.
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