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Notes @ the Lab

Read our latest insights on the Vietnam consumer landscape

Coc Coc is Vietnam’s second most widely used search engine, with its highest performance on PC and among Gen Z

Coc Coc is Vietnam’s second most widely used search engine, with its highest performance ...
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Similar usage, different preference: how each generation chooses Vietnam’s leading digital platforms

Connected Consumer H1 2026: Vietnam’s top apps reach similar numbers of people. The ...
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Vietnam’s digital dynamics: Experience-led competition takes shape

Social media leadership holds, while platform choice of consumers becomes more ...
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Vietnam’s Digital Plateau: Platform loyalty softens, generational patterns re-emerge

Social media loyalty weakens, AI adoption becomes intentional, user engagement fragments ...
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Vietnam’s Tet shopping journey: Demand extends beyond Tet and across digital touchpoints

Decision Lab's latest Tet Consumer Path-to-purchase Report for 2025, in collaboration ...
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Vietnam’s digital landscape: Reshaped by AI, livestreaming, and social platforms

Generation gap narrows in social media use, AI shapes daily life, and livestreaming ...
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Digital dynamics: The mainstreaming of AI tools in 2025 in Vietnam

AI tools are mainstream in Vietnam by 2025, reshaping digital habits and social media ...
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Vietnam’s digital leap: Current signals and what lies ahead

Vietnam's digital landscape shifts as TikTok and Threads rise, Facebook battles back in ...
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Vietnam’s digital shift: TikTok & Threads rise, Facebook fights back, and bank-owned apps gain momentum

Vietnam's digital landscape shifts as TikTok and Threads rise, Facebook battles back in ...
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Coc Coc: Maintaining its solid position amidst competition with giants and becoming Gen Z's favourite

Coc Coc, a locally developed web browser, is making significant strides in Vietnam, ...
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The Connected Consumer Q3 2024 report highlights digital trends shaping Vietnamese consumer behaviour

The Connected Consumer, for Q3 2024, shedding light on significant trends in Vietnam’s ...
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The Fengshui formula behind TikTok’s meteoric rise in Vietnam

Discover the secrets fueling TikTok's growing importance to Vietnamese users and uncover ...
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Threads is becoming the new interest for Vietnamese Millennials

Gen Y in Vietnam is turning to Threads, according to Decision Lab's latest Connected ...
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How Vietnamese are redefining their social media consumption

The Connected Consumer Q2 2024 report reveals significant shifts in Vietnam's social ...
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Generational shifts in Vietnam's music streaming: How YouTube and Spotify are shaping preferences

Explore the latest insight into the music streaming industry in Vietnam in quarter 1/2024.
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Decoding the Text-based social media boom in Vietnam: Implications for businesses

Decoding the motivation behind the growth of text-based social media in Vietnam in Q1 2024
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Decision Lab: The text-based social media becomes more vibrant in Q1 2024

The Connected Consumer is a quarterly report conducted by Decision Lab since 2019 and is ...
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Vietnamese shift towards social commerce for online shopping

Vietnamese consumers are shifting towards social commerce for online shopping, with ...
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2023 Wrapped from Decision Lab: Top 5 insights into Vietnamese consumers

Discover the top five insights into Vietnamese consumers in 2023, from the innovative ...
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Gen Z wants to disconnect

Vietnam's Generation Z is showing a trend of disconnecting from social media, with 76% ...
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TikTok is having the best quarter ever

TikTok is booming in Vietnam. Learn how Gen Z and consumers use it for entertainment, ...
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GrabFood and ShopeeFood are locked in a tight race for the food delivery crown

According to the latest Decision Lab Connected Consumer, the second quarter of 2023 saw a ...
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What’s hot and what’s not: Social media preferences of Vietnamese consumers in Q1 2023

Learn how Vietnamese Connected Consumers interact with social media platforms in Q1 2023. ...
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Vietnamese consumers indulge themselves in Shoppertainment

The Connected Consumer Q1 2023 was released by Decision Lab and the Mobile Marketing ...
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From restructuring to rocketing: Bach Hoa Xanh crowned Vietnam's Biggest Brand Mover of April 2023

Learn about the ten brands that have shown the most improvement across media, perception, ...
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Zalo remains Vietnam's #1 messaging app in 2022

Zalo continued to be Vietnam's most-used messaging application in 2022.
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TikTok's first-mover advantage challenged

Decision Lab and MMA have just released the latest report on The Connected Consumer. ...
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Vietnamese return to old Internet habits after pandemic

Vietnamese consumers are going back to pre-pandemic levels of usage and preference for ...
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Are brands in Vietnam doing enough to save the environment?

According to a recent Decision Lab survey, Vietnamese believe that corporations can do ...
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Embracing social commerce: A consumer journey perspective

Learn how social commerce shoppers circumvent risks of online commerce frauds using ...
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TikTok is now the biggest short-video platform in Vietnam

TikTok has officially been Vietnamese’s favorite short video platform in Q4 2021, despite ...
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This Valentine's day, Vietnamese are swiping right for love

How do the digitally connected Vietnamese find romance in 2022?
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Fifteen percent of Vietnamese consumers can now no longer live without TikTok

The success of Vietnamese TikTok creators in keeping consumers watching beyond the end of ...
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End of lockdown sees social media use dip in Vietnam

The end of lockdowns in the third quarter of 2021 in Vietnam has resulted in a reduction ...
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E-wallet in Vietnam: Solving the user (dis)loyalty puzzle

Ewallet providers may boost customer loyalty and incentivize more spending if they ...
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TikTok continues to rise, Zalo claims top position in quarter 2/2021

The digital landscape in Vietnam continued to change in quarter 2/2021, as incumbents ...
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Gen Z’s social distraction gives new platforms hope in Vietnam

Gen Z consumers' increasing distraction across media devices and channels opens up ...
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Shopee still dominates Vietnam’s urban e-commerce landscape, social start-ups see opportunity elsewhere

Decision Lab's Connected Consumer quarterly study continues to explore trends and changes ...
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Fifty-five percent of Gen Z now using TikTok in Vietnam: Facebook, YouTube launch 'Reels' and 'Shorts'

Decision Lab's Connected Consumer quarterly study continues to explore trends and changes ...
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TikTok grows beyond Gen Z, while old habits persist despite ‘divided’ attention

Decision Lab's Connected Consumer quarterly study continues to explore trends and changes ...
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Shopee still Vietnam’s favorite place to buy online; COVID accelerates digital transformation

Vietnamese retailers adapt to life with COVID-19 as shoppers make more purchases online. ...
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Will Instagram Reels slow TikTok’s growth in Vietnam?

Driven by the country’s massive population of 15-23 year-old ‘Generation Z’, TikTok has ...
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Vietnam’s Gen Z more likely to dump apps, Facebook still number one source of mobile news

Decision Lab’s Connected Consumer Report for Q1 2020 has confirmed Vietnam’s huge ...
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Decoding the habits of the connected Vietnamese consumer this Tết

Exponential increases in smartphone usage and Internet connectivity has led to incredible ...
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Vietnamese diners put down the burgers and pizza in favour of Japanese, BBQ and Hotpot

There’s been a shift in the way Vietnamese spend their money when it comes to eating out. ...
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5 things you need to know about Generation Z

Within the past one year, Vietnamese out of home consumption saw a slight growth of 9% in ...
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Vietnamese consumers: frugal with food but splash out on drinks

Decision Lab's latest report on Out-of-home Food and Drinks Consumption Trend Vietnam
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What brands need to know about Generation Z in Malaysia

Everything brands need to know about connecting with Malaysia's 13-21 year olds from ...
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Do Vietnamese women expect too much of themsleves?

Is it possible to embrace and uphold a modern work life balance or do women in Vietnam ...
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Tet spending in Vietnam will hit at an all time high

Deep insight into how consumers in Vietnam will be spending this Tet
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